Successful Stakeholders Series: User Research with Reed Townsend Jones
You’re excited. You’ve been put in the driver’s seat for a new project. You’ve looked at the data. Now you’re ready to talk to some users to validate your hypothesis from the data. You run to your user researcher with a list of asks. But your enthusiasm comes to a grinding halt when your request meets the reality of being slotted 39th in a long queue. Has this ever happened to you?
I sat down with my friend and former colleague, @Reed Townsend Jones, to understand this situation from the perspective of a user researcher. (In other words, I user researched a user researcher!) He shares the foolproof secret that will get you to the top of the queue with your user researcher every time.
